3rd Party Verification

Third Party Verification

As the exclusive technology provider for TrustedTPV, Asher Group provides third party verification for telephone, web and in-person sales transactions. With hundreds of clients across the competitive energy, telecommunications, healthcare and financial services industries, Asher Group has verified more than 20,000,000 sales transactions over an almost 10 year timeframe.

The Asher Group TPV system demonstrates the agility of the company in a highly complex environment. Because of the changing legal and regulatory requirements of competitve energy markets, scripts change on a daily – and sometimes more frequent – basis, requiring updates to both web and telephone interfaces. The Asher Group has developed systems to accommodate these demanding requirements with reliability, efficiency and speed.

For more information, go to www.trustedtpv.com.

Live Operator Verification

Supporting both on and off-shore call centers, Asher Group provides the technology backbone for the TrustedTPV live operator verification system. Asher Group provides all of this:

– Call routing that sends the verification call to the appropriate center without latency

– Automatic display of scripts based on the client sales team and product

– 100% recording of every call

– Unlimited language support

– Real-time reporting and accessiblility of verification calls

– 100% redundancy of data and recording storage for full regulatory compliance

Automated Telephone sales verification

With total redudancy of cloud-based operations centers, Asher Group provides the technology backbone for the TrustedTPV automated verification system. Asher Group provides all of this:

– Scripted or open-ended call flows to provide the flexibility customers need

– 100% recording of every call

– Unlimited language support

– Real-time reporting and accessiblility of verification calls

– Optional human operator review to insure sales compliance

– Automated speech analytics technology to review transactions programmatically

– 100% redundancy of data and recording storage for full regulatory compliance

E-signature for Web and In-Person Sales

Using a web and mobile interface, Asher Group provides e-signature services that allows customers to securely verify and document sales on the web or face-to-face.

– Unlimited language support

– Real-time reports of verification results.