Human Resources

human resources solutions

The Asher Group provides critical Human Resources solutions that integrate tightly with UKG Workforce Management Solutions, work on a standalone basis as well as work with other human resource systems.

We serve more than 150 companies across three continents in industries such as healthcare, manufacturing, hospitality, food processing, business services and state and local government. Clients use Asher Group services to log off-site employee hours, automate the management of  employee absence, and notify employees of important events.

Thanks to our ability to work with every type of communication technology, we can reach team members wherever they are – by telephone, text message, email, push notification, smartphone apps, and even smart speakers, such as Amazon Alexa.

And with the help of Google Translate and other language support technologies, we can communicate with staff in over 100 different languages.

telephone time punch

Integrated with UKG workforce management solutions, including UKG Dimensions, UKG Ready and UKG Pro, Asher allows off-site employees to clock in from anywhere, using any touch tone telephone or text-enabled device.

Our solution provides:

– Telephone-based punch in and punch out

– Unlimited languages supported

– Toll-free or local number access

– Numbers whitelisted or blacklisted to prevent fraud

– Data-driven script customization: captures what’s required

– Transfer from one department, site or cost center to another

– Works when connections with UKG are unavailable

ABSENCE AWARE (CALL-OFF) ABSENCE MANAGEMENT

Integrated with UKG solutions, Asher lets employees report absences and lateness from anywhere, using any touch tone telephone or text-enabled device.

Our solution provides:

– Telephone-based reporting

– Unlimited languages supported

– Employees call toll-free or local number

– Data-driven script customization: captures what’s required

–  Updates UKG databases with points, open shifts, etc. 

– Management alerted immediately

– Absence report can optionally trigger shift-filling

– Works when connections with UKG are unavailable

– Integration with UKG systems eliminates the need for a separate UI

AUTOMATED SHIFT-FILLING

Soon to be integrated with UKG solutions, Asher allows managers to fill shift absences quickly by contacting non-scheduled employees to report for duty.

Our solution provides:

– Voice, text, email and other methods to contact staff

– Rules-based employee selection to accommodate seniority and other status

– Make contact attempts one at a time (serial) or all at once (parallel)

– Employees respond immediately through whatever contact method is used

– Contacts automatically stop when quota is reached

– Unlimited language support